{"id":1034,"date":"2025-09-08T15:24:40","date_gmt":"2025-09-08T20:24:40","guid":{"rendered":"https:\/\/xoner.co\/privacy-policy\/"},"modified":"2025-09-16T15:31:11","modified_gmt":"2025-09-16T20:31:11","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/xoner.co\/en\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"1034\" class=\"elementor elementor-1034 elementor-994\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7498e07 e-flex e-con-boxed e-con e-parent\" data-id=\"7498e07\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div data-parallax=\"true\" data-parallax-options=\"{&quot;ease&quot;:[&quot;linear&quot;],&quot;start&quot;:&quot;top bottom&quot;,&quot;end&quot;:&quot;bottom+=0px top&quot;}\" data-parallax-from=\"{&quot;x&quot;:&quot;-70px&quot;,&quot;scaleX&quot;:1.2,&quot;scaleY&quot;:1.2,&quot;transformOrigin&quot;:&quot;50% 50% 0px&quot;}\" data-parallax-to=\"{&quot;x&quot;:&quot;0px&quot;,&quot;scaleX&quot;:1,&quot;scaleY&quot;:1,&quot;transformOrigin&quot;:&quot;50% 50% 0px&quot;}\" class=\"elementor-element elementor-element-bb47f3d elementor-absolute elementor-widget elementor-widget-ld_draw_shape\" data-id=\"bb47f3d\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_position&quot;:&quot;absolute&quot;}\" data-widget_type=\"ld_draw_shape.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n\t\t<figure id=\"lqd-draw-shape-bb47f3d\" class=\"lqd-draw-shape\" data-lqd-draw-shape=\"true\" data-draw-shape-options=\"{&quot;drawSVG&quot;:&quot;0% 0%&quot;,&quot;stagger&quot;:0,&quot;start&quot;:&quot;top bottom&quot;,&quot;end&quot;:&quot;center center&quot;,&quot;scrub&quot;:3,&quot;ease&quot;:[&quot;linear&quot;]}\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" id=\"Capa_1\" viewBox=\"0 0 255.64 182.77\"><defs><style>      .st0 {        fill: none;        stroke: #00d3cd;        stroke-linecap: round;        stroke-linejoin: round;        stroke-width: 6px;      }    <\/style><\/defs><path class=\"st0\" d=\"M3.48,3.48s26.61,148.04,71.51,142.65c13.43-2.28,22.26-11.87,28.13-22.55,8-14.57,9.94-31.11,9.94-31.11,0,0,29.99,80.07,62.33,80.06s27.3-44.1,27.3-44.1c0,0,9.28,42.02,49.37,50.77\"><\/path><\/svg>\t\t<\/figure>\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d5308de elementor-widget elementor-widget-heading\" data-id=\"d5308de\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Privacy Policy<\/h1>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-1fbf05f e-flex e-con-boxed e-con e-parent\" data-id=\"1fbf05f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3e7e97a elementor-widget elementor-widget-text-editor\" data-id=\"3e7e97a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>At Xoner Inc., we value and respect the privacy of our users. This Privacy Policy describes how we collect, use, protect, and share personal information when you use our mobile application, smart ATMs, website, and other services.<\/p><h2 id=\"info-que-recopilamos\">1. Information We Collect<\/h2><p>We may collect the following information:<\/p><ul><li><strong>Identification data:<\/strong> name, ID number, date of birth, nationality.<\/li><li><strong>Contact data:<\/strong> phone number, email address, physical address.<\/li><li><strong>Financial data:<\/strong> bank account number, payment card information (securely processed through third parties).<\/li><li><strong>Transaction data:<\/strong> amounts, currencies, payment history, transfers, withdrawals, and deposits.<\/li><li><strong>Technical data:<\/strong> IP address, device type, operating system, geographic location (when authorized by the user).<\/li><\/ul><h2 id=\"uso-de-la-informacion\">2. Use of Information<\/h2><p>The information collected is used to:<\/p><ul><li>Verify identity and comply with regulatory requirements (KYC\/AML).<\/li><li>Process top-ups, payments, transfers, withdrawals, and deposits.<\/li><li>Improve the user experience in the App and at smart ATMs.<\/li><li>Send notifications related to operations, security, and updates.<\/li><li>Comply with legal obligations in the U.S., Colombia, and other countries where we operate.<\/li><\/ul><h2 id=\"comparticion-de-datos\">3. Data Sharing<\/h2><p>We may share personal information only in the following cases:<\/p><ul><li>With financial and technology service providers (payment processors, banks, ATM network partners).<\/li><li>With competent authorities, in compliance with legal and regulatory obligations (e.g., anti-money laundering and counter-terrorism financing).<\/li><li>With third parties authorized by the user, when expressly requested (e.g., transfers to external wallets or banks).<\/li><\/ul><p><em>We will never sell, rent, or share your information for unauthorized advertising purposes.<\/em><\/p><h2 id=\"seguridad-de-la-informacion\">4. Information Security<\/h2><ul><li>We implement physical, electronic, and administrative security measures to protect data.<\/li><li>All sensitive information is encrypted using SSL\/TLS protocols.<\/li><li>Account access is protected by biometric authentication (fingerprint\/Face ID) or secure passwords.<\/li><li>In case of security incidents, we will notify the user and the relevant authorities.<\/li><\/ul><h2 id=\"retencion-de-datos\">5. Data Retention<\/h2><ul><li>Personal data will be retained as long as the account is active or necessary to provide services.<\/li><li>Once the account is closed, the information will be deleted or anonymized, unless required to be retained by law (e.g., financial and tax regulations).<\/li><\/ul><h2 id=\"derechos-del-usuario\">6. User Rights<\/h2><p>In accordance with applicable regulations, the User may:<\/p><ul><li>Access their personal data.<\/li><li>Correct incorrect or outdated information.<\/li><li>Request deletion of their information (when there is no legal obligation to retain it).<\/li><li>Limit or reject the processing of their data for secondary purposes.<\/li><li>Exercise the right to data portability.<\/li><\/ul><p>To exercise these rights, please write to <a href=\"mailto:privacy@xoner.com\">privacy@xoner.com<\/a>.<\/p><h2 id=\"cookies\">7. Cookies and Similar Technologies<\/h2><p>On our website we may use cookies and similar technologies to:<\/p><ul><li>Analyze platform usage.<\/li><li>Improve the user experience.<\/li><li>Remember language and session preferences.<\/li><\/ul><p>The user can configure their browser to reject cookies, although some functions may not be available.<\/p><h2 id=\"transferencia-internacional\">8. International Data Transfer<\/h2><p>Since Xoner operates in different countries, personal information may be transferred and processed outside the user\u2019s country of residence, always with the proper legal and contractual protection mechanisms.<\/p><h2 id=\"cambios\">9. Changes to the Privacy Policy<\/h2><p>Xoner reserves the right to update this Privacy Policy at any time.<br \/>Changes will be notified in the application and on the website.<\/p><h2 id=\"contacto\">10. Contact<\/h2><p>If you have questions or requests related to this Privacy Policy, you can contact us at: <a href=\"mailto:privacy@xoner.com\">privacy@xoner.com<\/a>.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>At Xoner Inc., we value and respect the privacy of our users. This Privacy Policy describes how we collect, use, protect, and share personal information when you use our mobile application, smart ATMs, website, and other services. 1. Information We Collect We may collect the following information: Identification data: name, ID number, date of birth, [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_joinchat":[],"footnotes":""},"class_list":["post-1034","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/xoner.co\/en\/wp-json\/wp\/v2\/pages\/1034","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/xoner.co\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/xoner.co\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/xoner.co\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/xoner.co\/en\/wp-json\/wp\/v2\/comments?post=1034"}],"version-history":[{"count":5,"href":"https:\/\/xoner.co\/en\/wp-json\/wp\/v2\/pages\/1034\/revisions"}],"predecessor-version":[{"id":1042,"href":"https:\/\/xoner.co\/en\/wp-json\/wp\/v2\/pages\/1034\/revisions\/1042"}],"wp:attachment":[{"href":"https:\/\/xoner.co\/en\/wp-json\/wp\/v2\/media?parent=1034"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}